Delivery & Returns

UK Despatch Times

I will do my best to dispatch orders to UK addresses within 24 hours of receipt (working days only).

Packets weighing up to 1000g will be sent by Royal Mail's First Class service. This service aims to deliver the next working day, including Saturday. However, Royal Mail cannot guarantee this, so please allow up to 5 working days for receipt.

Postage is based on the size and weight of a package. Smaller items may qualify for Royal Mail's 'Large Letter' rate, while larger items will be classed as 'Packets.'

Postage will be calculated automatically at Checkout, but feel free to contact me if you would like to discuss alternative delivery methods.

UK Delivery Charges:

Order Value	Large Letter Rate	Packet Rate
Up to £2.99	£1.50	—
£3.00 — £4.99	£2.00	—
£5.00 — £6.99	£2.50	—
£7.00 — £7.99	—	£3.50
£8.00 — £9.99	—	£4.25

International Orders:

Special restrictions may apply to sending food products such as Mallow Russe from the UK to overseas destinations. Please contact me prior to placing an order, so I can establish current legislation relating to your country.

Returns and Refunds:

I hope you will be delighted with everything you receive. However, should this not be the case, then please contact me with details and I will do my best to put things right.

Please note that we cannot offer exchanges or refunds on any edible goods, opened or unopened, or on downloadable tutorials.